Return Policy

At Earcleanerspoon, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we offer a hassle-free 30-day return policy.

Return Eligibility:

• The item must be unused, undamaged, and in its original packaging.

• Returns must be initiated within 30 days of receiving your order.

• Personalized or custom-made items cannot be returned unless they arrive damaged or defective.

How to Return:

1. Contact Us – Send an email to tkros786@gmail.com with your order number and reason for return.

2. Receive Instructions – Our team will provide you with a return address and further instructions.

3. Ship the Item – Send back the product using a trackable shipping method. The customer is responsible for return shipping costs.

4. Refund Processing – Once we receive your returned item and verify its condition, we will process your full refund within 5-7 business days.

Exchanges:

If you received a damaged or defective product, we will replace it free of charge. Please contact us with photos of the issue.

Non-Refundable Items:

• Gift cards

• Clearance or final sale items

• Items damaged due to improper use

For any questions regarding returns, feel free to contact our support team at tkros786@gmail.com. We’re happy to assist you!